Moving to Autodesk Subscription: Changes for Maintenance Customers

We want to take a moment to share the direction Autodesk is heading — some upcoming changes that will affect your maintenance plan — and a special offer to move to subscription that you may want to consider.

Autodesk Subscription is the best way for you to get the greatest value from your Autodesk tools and technologies — and will fundamentally change how Autodesk will deliver extended capabilities and new functionalities through connected services. That’s why Autodesk is on a path toward becoming a subscription-only company, and will continue to invest heavily in our subscription offerings, to provide you with greater value through the following benefits:

  • Access to the latest and greatest software capabilities as soon as they become available.
  • Access to exclusive industry collections that are only available through subscription and with significant cost savings.
  • Faster support response times, and the ability to schedule a call with Autodesk technical support specialists.
  • Connected Cloud Services for creating, editing, analyzing and sharing work and harnessing the power of cloud computing to speed up tasks, like rendering, in hours not days.
  • Easy user management.
  • Product updates.

With the move to subscription, one thing has become clear — managing two business models (subscriptions and maintenance plans) is quite costly. To continue supporting maintenance, beginning May 7, 2017, renewal prices will increase by 5% in 2017, 10% in 2018, and 20% in 2019. Also, you should be aware that maintenance plans can now only be renewed for one year at a time.

Now that we’ve shared the direction Autodesk is heading, we’d like to talk to you about a special offer to help you join us on the path toward subscription — one that recognizes your loyalty and the value of your previous investments. Beginning June 2017, you’ll be able to move your products on a maintenance plan to a subscription for a discounted price. This discount will decrease by 5% in 2018 and another 5% in 2019, so the earlier you switch to a subscription, the less it will cost — and the more you’ll save compared to those who wait to move, or choose to stay on maintenance. When you make the switch, you’ll also be able to lock in your discounted price for up to three years and continue to receive discounted pricing for as long as you renew.

We know you may have questions. Please contact us to discuss the options that best suit your technical and business needs. Plus, Autodesk is hosting an upcoming webcast on June 20th at 1:00pm Central Time to discuss the changes. Registration for the webcast will be available soon.

Whether you choose to switch to a subscription or renew your maintenance plan, our promise is to continue to provide you best-in-class software, services, and support.